JetBingo Casino Terms and Conditions

Welcome to JetBingo Casino. These Terms and Conditions govern your use of our website, our Jet Bingo login portal, our jet bingo app, and all games, bonuses and services we provide. By registering an account or placing a wager with us, you confirm that you accept these terms in full. If you do not agree with any part of this agreement, we ask that you refrain from using our services.

Who We Are

JetBingo is owned and operated by Ellipse Entertainment Limited, registered at 5B First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. We hold a licence issued by the Alderney Gambling Control Commission, licence numbers 145 C1 and C2. Some games offered on our platform are conducted outside the jurisdiction of Alderney through an entity that is not regulated or monitored by the Alderney Gambling Control Commission. Our random number generators are certified by iTech Labs, and we operate under the laws of Alderney, with the non-exclusive jurisdiction of its courts.

Eligibility to Play

We only accept players who are at least 18 years old, or older where the local age of consent is higher. Our services are directed at players in Canada, Australia and New Zealand. We maintain a Prohibited Countries list, and if you attempt to register from a restricted jurisdiction, we will block your registration with a pop-up notice. We prohibit any attempt to circumvent our jurisdictional controls, including through the use of a VPN. When you create an account and complete your jet bingo login, you confirm that the information you provide is accurate and that you meet our eligibility requirements.

Your Account With Us

To play at JetBingo Casino, you must register a personal account through our website or through the jet bingo app download. We may require identity verification before processing withdrawals or unlocking certain bonus offers. Each player is permitted only one active account, and duplicate accounts may be closed at our discretion. We recommend the jet bingo app download for iPhone or the jet bingo app download for PC to enjoy convenient access on any device. Our jetbingo casino app supports instant play and mobile browser access without compromising game quality.

• You must provide accurate and current registration details
• You must not share your account credentials with anyone else
• We may request documents to verify your identity at any time

Deposits and Currency

All transactions at Jet Bingo are processed in US dollars. Please note that your bank may apply currency conversion charges on deposits or withdrawals. Our minimum deposit is 20 USD for your initial deposit and 20 USD for every subsequent deposit. We allow a maximum of three cards to be registered on your account at any time. We accept Visa, Mastercard, credit and debit cards, Interac, Skrill, Payz, MuchBetter, e-Check and bank transfer. Interac is our recommended method for Canadian players, and we do not charge fees for deposits made by bank transfer, debit or credit card.

Withdrawals

Our minimum withdrawal amount is 10 USD; any residual balance below this threshold may be donated to charity instead of withdrawn. We pay withdrawals to the deposit method most used by you in the last 30 days. Where this is not possible, we may require an alternative method such as e-cashout, InstaDebit, Skrill or Payz. You can request a jet bingo withdrawal through the Withdraw button in our Cashier, and track its status under Withdrawal History. We send an automated e-mail once your withdrawal has been successfully processed. We permit one withdrawal request per 24-hour period, and any balance held in your Bonus Bucks account is forfeited when you make a withdrawal. We reserve the right to vary standard deposit and withdrawal limits for individual customers at our discretion.

Your withdrawal remains pending from the moment you submit your request until we confirm it, which may take up to 24 hours, generally by the close of business the next day. We reserve the right to reverse a pending withdrawal at any time before confirmation, in which case your Bonus Bucks balance will be reinstated. Processing times also depend on any verification we require. Once confirmed, e-wallet withdrawals are typically completed within 24 hours, e-cashout within 1-2 business days, Interac within 1-3 business days, card withdrawals within 3-5 business days, and e-Check within up to 5 business days.

Bonuses and Promotions

We offer new players a welcome package consisting of three deposit bonuses plus a Mystery Wheel. On your first deposit, we grant 100 bonus spins on a featured slot, with maximum winnings capped at 20 USD and a bet per spin of 0.30 USD. Your second deposit unlocks 125 bonus spins with winnings capped at 25 USD, and your third deposit provides 150 bonus spins capped at 30 USD. Bonus spins operate under a soft cap, so only a maximum amount can be retained from them. Any jet bingo no deposit bonus codes, jet bingo bonus codes or jetbingo promo code we advertise are subject to individual terms published at the time of the offer and are generally limited to one per customer.

We apply a 1x playthrough requirement on your deposit and a 5x playthrough requirement on the value of your bonus spins before winnings become eligible for withdrawal. Cash bonuses and cash matches require the bonus amount, plus any additional bonuses, to be wagered 20 times on slots. Our BB Reload bonus carries a 1x playthrough on the deposit only, and chat tournament winnings carry no wagering requirement at all. Wagering generated from instant games such as Crash and Plinko does not count toward these requirements, and all wagering conditions apply to bonus funds only. Bonus Bucks can never be withdrawn under any circumstances, and any Bonus Bucks balance is automatically reversed one month after registration if you have not made an initial deposit. All bonuses and jackpots require an initial deposit to activate. Our Daily Bonus Wheel unlocks after your first deposit, and we regularly run monthly competitions, weekly tournaments, daily surprises, cash matches, scratch cards and jet bingo free spins as part of our ongoing promotional calendar.

Loyalty Club

We reward loyal players through our Loyalty Club, which features six ranks: Newbie, Bronze, Silver, Gold, Platinum and Diamond. Diamond status entitles you to a 100% bonus on your first, second and third deposits, a special bonus boost, a weekly promotions boost, birthday bonuses and personalised VIP promotions, along with a dedicated VIP account manager. Gold level and above is offered by invitation only, and your status remains valid for 30 days. Platinum and above adds a personal VIP Host who provides tailored offers and gifts. Our VIP Club rewards include cash bonuses, show tickets, holiday vouchers and gourmet hampers, celebrated regularly among our jet bingo winners.

Games and Fairness

We provide more than 80 games, including 75-ball and Mega Bingo, slots, table games, instant games such as Crash and Plinko, keno, scratch cards, blackjack, roulette, video poker, progressive jackpots, chat games and tournaments. Our library features titles from LeapFrog Gaming, Pragmatic Play, Fat Panda and other trusted studios. All of our games are independently certified by iTech Labs to ensure fair and random outcomes. Many jet bingo reviews highlight our diverse portfolio and our commitment to transparent gameplay across desktop, instant play, mobile browser and tablet formats.

Customer Support

Our support team is available 24/7 through live chat, and by e-mail at info@jetbingo.com or accounts@jetbingo.com. Affiliate partners may reach us at affiliates@superstarzaffiliates.com. We also operate a toll-free telephone line for Canadian players at 1-844-842-8374, available from 1pm to 11pm EST. All support is currently provided in English. If you experience any difficulty completing your jetbingo login or accessing your jetbingo casino login, our team is ready to assist you at any hour.

Responsible Gambling

We are committed to promoting responsible play across our platform. We encourage you to set personal limits on your time and spending, and we provide tools to help you manage your gaming activity. If you feel that your gambling is becoming a concern, we urge you to contact our support team for guidance and available self-exclusion options.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We will publish any updates on this page, and your continued use of JetBingo Casino following such changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of your rights and obligations.

Governing Law

These terms are governed by the laws of Alderney, and any disputes are subject to the non-exclusive jurisdiction of its courts. Our licence, issued by the Alderney Gambling Control Commission, does not extend to games conducted outside Alderney's jurisdiction through third-party entities that are not regulated or monitored by that authority. By continuing to use our services, including our jet bingo online casino platform, you accept these terms in their entirety.